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English Business Solutions

Course offered in either English or in Spanish:
Sales and Customer Service Training Motivation Workshop Stress Management


Course offered solely in English:
Conversation based Business English English for Banking and Finance English for Tourism and Hospitality
Legal English Essential Negotiation Skills



Please read below to find out more information about our individual courses



I. Sales and Customer Service Training:

Having worked with some of the Worlds' largest International Corporations, Edutech Inc has developed highly comprehensive Training Programs in Sales and/or Customer Service Excellence. Our teachers have been specially trained and have experience working with Multinational Corporations. Their training, experience and input is what gives Edutech insight into the specific needs of our business clients.

Our Training Programs are focused on developing several facets of an employees' abilities to communicate in English Business Environments.
All our Programs include Basic English Business Training plus a Specialization depending on the requirements necessary for you and your employees.

Basic Training:
-Spoken English Development; clear communication, business vocabulary and theory, accent reduction, general English improvement.
-Cultural Differences between Corporate North America and Corporate Panama
-Customer Service and Customer Expectation Differences

Sales Training Programs specialize in:

-Listening Skills
-Presentation
-Selling techniques and strategies
-Closing techniques
The Sales Programs are offered to cater to either: Telemarketing, Business-to-Business or Retail.


Customer Service Training Programs specialize in:
-Telephone Communication
-Quality and Service via Telephone
-Angry/Upset Customers
-Telemarketing

All of our programs can be combined and/or tailored to your specific requirements.


II. Business English Evaluations:
edutech can help you better assess the strengths and weakness of your employees abilities to work in English environments. We have an evaluation process which assess the skills required of a person in order for them to perform at their most optimal level.

Each Evaluation takes approximately 3 hours and includes:
-The Kaplan TOEFL test
-ELLIS evaluation
-A verbal assessment interview

Each Person receives an individual summary of results as well as their specific test scores The evaluations are delivered directly to the company and not the individual.


III. General Business Courses:

Edutech Inc, has developed a scheme for developing business employees overall English ability. We pride ourselves on offering tailored made programs in a highly personal and interactive environment.

We know that no one is created equal. Therefore, each class is kept small so as to offer each student the attention they require to perfect their individual weakness.

The material covered is geared towards the business environment. Vocabulary, business theories and business culture are all topics addressed in the courses. This material coupled with pronunciation training, help make the business course a well rounded program.

Students also spend a portion of their training in the ELLIS lab working with the Business Suite program. The interactive ELLIS program allows students to interact in a mock English Business Environment. The ELLIS training is crucial in helping but theory into practice.


IV. Motivational Seminar:
Edutech Inc, is proud to offer one of the most comprehensive Motivational seminars available today. Our speaker has worked with some of the largest Corporations in the United States and has years of experience teaching and leading people to motivate themselves to achieve their goals.

We have tailored the Seminar to cater to all kinds of groups; be it business, students, teachers, and general interest. Therefore, whether you want to be proactive in your personal or professional life, the seminar focuses on the strengths and abilities you have to make things happen!




 

Tel: (507) 223-5445 Fax: (507) 223-5443

info@edutechinfo.com
Calle del Credicorp Bank entre Calle 50 y Via Israel
Panama City, Panama